FAQ

  • How do I reach my boarding destination?

    How do I reach my boarding destination?

    After booking your holiday, we will send you detailed information on how to travel to your destination by car, train or aircraft, and how to reach your ship’s mooring location. You will receive information on where to park your car. At some destinations you can reserve a parking space in advance. If you are using your own means of transport – with the exception of Venice – we recommend driving to the ship first to unload your baggage and bicycles, and then parking your car. For the trips that end in a different harbour than your departure harbour, transfers to the departure point are available.

  • Parking in Amsterdam

    When arriving in Amsterdam by car, we advise you to use the Central Parking Service. You can choose from Self Parking or Valet parking.


    Self parking

    With Self Parking you also drive your car directly to the ship and check in your luggage, where after you drive to our secured parking area. A shuttle bus then takes you back to the ship. At your return date, your shuttle bus will be waiting for you at the ship’s location and takes you back to the parking site, where your car is already awaiting you.

    Valet parking

    A driver is awaiting you in front of the ship and helps you with your luggage. This professional driver drives your car to a 24/7 secured parking area where your car is stored under camera surveillance. Upon your return, your car will be ready for you in front of the ship so you can drive home immediately.

    For more information click here
    Have you already booked a barge with us just fill in this form and we will contact you.

  • Are these barge holidays suitable for children?

    All the trips are suitable for children. Children up to and including the age of 18 must be accompanied by an adult.
  • Terms and Conditions

    Channel Cruises Hollands’ Terms and Conditions are applicable to all sailing holidays and all the related travel arrangements and confirmations. If you book a barge with us these conditions will become part of the travel arrangement. Your confirmation is binding.See our TERMS AND CONDITIONS
  • Insurance

    We advise you to look into our casualty, baggage or cancellation insurance (if you have not already got continuing travel insurance, of course). Please note that most insurance companies demand that cancellation insurance is arranged at the same time or shortly after you book your holiday.
  • Can I use a laundry service on board?

    If you want to wash your clothes, you can find different places on land to do laundry. On board, it is not possible to make use of the washing machine.
  • Are pets allowed?

    Sorry! Pets are not allowed aboard.
  • Is smoking allowed??

    The interior of the ship is a no-smoking zone: smoking is only allowed on the sun deck. As a safety measure, a statutory smoking ban applies in all cabins; this means that all cabins and rooms on board are no-smoking zones.